Shipping and Returns

Call  480-961-4000  to place your order over the phone with our sales staff.

Shipping:


Most orders ship within 24-48 hours.  You can also contact us by e-mail at info@gcuebilliards.com

We are available Monday-Friday from 10:30a.m. to 6:30p.m., Saturday from 10:30 a.m. to 6 p.m. Arizona Time. (closed Sunday)

 

Our preferred method of shipping is Fed-Ex Ground. FedEx does not deliver to Post Office Box addresses in the U.S.  From the U.S., FedEx Ground offers 1-7 business day ground delivery in the contiguous U.S.

Occasionally, we will drop ship all or part of a customer’s order from our manufacturer.  This should result in no significant delays in the receipt of your order.  You will be notified by phone or e-mail of any known delays.

If any items on your order are out of stock, we will notify you of the delay and of the item’s expected availability date.  We can usually ship the in stock items on your order immediately and send any backordered items as soon as they are available.

Charges for shipping within the contiguous U.S:
Orders over $100 – Free
Orders under $100 – $7.95

Charges for shipping outside the U.S. will be billed at the current FedEx rate.

If you have any questions regarding our shipping policy, please call us at  1-480-961-4000 .

Returns:
Call  480-961-4000  for instructions